Jerry McKinley

8103 Arbor View Way

Elkridge, MD 21075

 

+1 (443) 955-1951

Jerry@JerryMcKinley.com

www.linkedin.com/in/JerryMcKinley

 

 

SENIOR TECHNOLOGY MANAGER

Results-oriented, visionary with a track record of deploying new products & services, technology innovation, and delivering results in the market that are focused on meeting customer needs and generating shareholder value. Proven ability to identify and capitalize on organizational and market opportunities to develop innovative solutions that align with overall corporate strategy.

 

  • Product Development
  • Product Management
  • Strategic Planning
  • Project Management
  • Market Analysis
  • Agile Mindset
  • Public Speaking
  • Thought Leadership
  • Fit Gap Analysis

 

 

 

PROFESSIONAL EXPERIENCE

 

VERIZON (and predecessor companies)

1997 – 2015

Verizon is a global leader delivering innovative communications and technology solutions that improve the way customers live, work and play.

                                                                               

Manager – Technology Innovation & Strategy (Ashburn, VA)

2014 - 2015

Led a team of cross-disciplinary technologists responsible for defining business strategy for private and public IP networks, developing business cases, evaluating technology partners, and supporting product teams and executive team.  Engaged with customers, sales teams, partners, and vendors to identify and analyze new and emerging technical trends for opportunities to outpace competitors, the industry, and the market.

·         Developed market vision for 2020 identifying key product & service opportunities, which the company is starting to implement.

·         Accelerated the velocity of software-defined network (SDN) and network function virtualization (NFV) service development by coordinating business case development and engaging technical and product teams to bring a solution to market in 2015 resulting in Verizon being the first major operator to deliver a managed SDN service.

·         Investigated technology vendor and partner portfolios and roadmaps for their suitability for use with Verizon’s SDN and NFV strategy, which resulted in faster time to market and increased revenue.

 

Senior Consultant – Product Development & Management (Laurel, MD)

2013 – 2014

Managed the product lifecycle of the Verizon Jetpack® device portfolio and its impact on the Verizon Wireless mobile broadband service. 

·         Created customer-centric user experience requirements to deliver market-leading devices resulting in industry-leading ease of use and significantly reducing support costs.

·         Launched a wireline and wireless connectivity bundle to deliver seamless network connectivity to business customers reducing delivery times by 90%.

 

Manager – Product Development & Management (Laurel, MD)

2010 – 2012

Managed Verizon’s multi-billion-dollar Mobile Broadband service portfolio.  Focused on delivering profitable solutions which met customers’ connectivity needs.

·         Created the Verizon Jetpack® mobile device segment delivering mobile Internet connectivity to users via portable Wi-Fi hotspots eliminating the need for complex software and driver installation on PCs or tablets.

·         “Best of Consumer Electronics Show (CES)” for Novatel MiFi® devices which conformed to product requirements.

·         Managed the development and release of mobile hotspot functionality on smartphones enabling Wi-Fi tethering without the need for software or drivers on client devices.

 

Senior Specialist – Product Development & Management (Laurel, MD)

2008 – 2009

New product development and management focused on releasing new revenue-generating services across Verizon business units.

·         Developed and launched Verizon Wi-Fi Access – a commercial Wi-Fi roaming service for Verizon customers across multiple business units which was the first major affiliate service available across Verizon affiliates.

·         Developed and launched Hosted VZEmail Service – a hosted and managed multi-tenant Microsoft Exchange Server offer for businesses.

 

Manager – Product Development & Management (Laurel, MD)

2004 – 2007

New product development and management focused on new wireless data solutions primarily targeted at enterprise, government, and business customers.

·         Identified 2005 DST change as impactful to Verizon and customers and drove device OEMs and solutions providers to release software updates where necessary to ensure that customers were not negatively impacted.

·         Managed the Verizon/Microsoft business relationship supporting Windows Mobile devices along with management of Microsoft-based services for Verizon customers.

·         Drove Windows Mobile and Exchange ActiveSync into becoming the largest connectivity platform on Verizon generating significant wireless data revenue.

·         Supported the launch of Verizon’s Wireless Sync email middleware solution for business which resulted in millions of dollars in revenue and billions of hours in increased productivity from customers across the country.

 

Engineer – Data Solutions (Bellevue, WA)

2000 – 2004

Monitor, manage, and drive wireless data sales performance and service training across WA, OR, ID, MT, WY, UT, and HI across multiple sales channels. Engage with customers across segments and markets to identify and take advantage of new business opportunities.

·         Deployed best-of-breed virtual office technology resulting in millions of dollars in operating expense reductions.

·         Developed a business plan and influenced the organization to move to a single vendor for shipping resulting in immediate cost savings of millions of dollars for the business.

·         Solved business problems experienced by federal agencies and enterprises by leveraging the Verizon Wireless network and key partners.

 

 

 

EXPERIENCE PRIOR TO 2000

 

Specialist – Market Support (Bellevue, WA – AirTouch Cellular)

1998 – 2000

 

Representative – Business Account (Bellevue, WA – US West New Vector)

1997

 

 

 

EDUCATION

Coursework toward Bachelor of Science, Business Administration,

University of Maryland University College, Adelphi, MD

 

Coursework toward Bachelor of Science, Marketing,

University of Maryland University College, Adelphi, MD

 

 Associate of Arts, Mathematics,

Highline Community College, Des Moines, WA